Thursday, 4 June 2020

HTTP 404 error after logging into Oracle EBS 12.2.6 url

Issue Description

We recently upgraded the Oracle EBS Version to 12.2.6 from 12.1.3. After Upgrade, one user reported he is getting erro HTTP 404 when he login to the application url.



Cause:

User has set his preferences to load a Custom Start Page after login. The custom html was not available after the upgrade.Hence he is getting error HTTP 404 as in screenshot. He is unable to reset the preferences as the page is not loading.

Solution:

In this case, only option is to modify the profile option 'Application Start Page' for the specific user  to a correct value.

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